Online and till buylist
Staff approve the trade-in, online or at the counter, then TCG Sync adds the credit in Shopify and to the customer's balance, with the payout history kept on their account.
Store credit
POS with built-in store credit
TCG Sync keeps store credit as a balance on the customer account: issued when a buylist trade-in is accepted online or at the till, visible to staff during the sale, spendable across POS, storefront, events, and kiosk, and reportable as a liability — never a spreadsheet, a till note, or one staff member's memory.
- Issue credit from online buylist or till trade-ins after acceptance
- Spend credit through storefront, POS, events, and kiosk workflows
- Configure cash and credit payout rules separately
- Keep customer balances visible to staff at the till
- Separate gift cards from store credit
- Import BinderPOS or Shopify credit balances during migration
TCG Sync tracks store credit as a balance on the customer account, issued from accepted buylist trade-ins and spendable at the POS, on the storefront, at events, and through kiosks. Cash and credit payout rates are configured separately, and existing BinderPOS or Shopify credit balances are imported during migration.
How credit moves
Trade-in value that stays attached to the customer
A customer brings in a stack of LP rares. Staff grades it, accepts the buylist, and issues credit. That credit can pay for sealed at the till, a pre-release ticket online, or an order from the storefront.
Cash vs credit split
Stores can offer different cash and credit payout rules, including a stronger credit offer when that fits the shop's margin strategy.
Balance visibility
Staff can see the customer balance during the sale, so credit is not trapped in a spreadsheet or dependent on one person's memory.
Gift cards vs store credit
Gift cards are purchased value. Store credit is value you owe after trade-ins, refunds, or owner adjustments. TCG Sync keeps them distinct in the workflow.
Owner reporting
Outstanding store credit is tracked as customer value the shop owes, so owners can review balances before close, migration, or reporting.
Migration from BinderPOS
We bring existing store credit balances across during migration. No spreadsheet amnesty day, no asking regulars to prove what the old system owed them.
At the counter
A trade-in credit flow your staff can explain
The customer does not need to understand your accounting. Staff need a clean path from intake to payout.
- Customer sells cards online, at the till, or through a kiosk queue.
- Staff verifies condition: NM, LP, MP, HP, or damaged.
- TCG Sync calculates cash and credit offers from your rules.
- Accepted credit lands on the customer account and can spend anywhere your store sells.
- Refunds can return to the original payment method or store credit where your store policy allows.
FAQ
Frequently asked questions
- Does store credit expire?
- That depends on your store policy and local rules. TCG Sync keeps credit tied to the customer account so staff can manage balances consistently.
- Can I cap how much credit a customer uses on one order?
- Yes. Credit use is part of the store policy you define for checkout and POS workflows.
- Does credit work across multiple tills?
- Yes. The balance sits on the customer account, so every till sees the same figure.
- Can refunds go back to store credit?
- Yes. Refunds can return to store credit when your policy and the original payment flow allow it.
- Can customers spend credit online?
- Yes. Credit belongs to the customer account, not the physical till, so it can be used on the storefront where enabled.
- Do you migrate existing credit balances?
- Yes. Store credit balances are part of BinderPOS and Shopify migration planning and are checked before cutover.
Packages
Make store credit a real customer balance
Enterprise and Storefront Pro include POS, buylist, credit, gift cards, and customer accounts in one system.
- Flagship package
Enterprise
Starting from$2,499USD per month
No setup fee and no sales percentage
Discuss Enterprise - Percentage-based
Storefront Pro
$1,000USD one-time setup
+ 2% of TCG singles and sealed sales across POS, Shopify and marketplaces — comics, board games, accessories, drinks, toys and other non-TCG items are excluded
Get started with Storefront Pro - Tailored package
Custom
Let’s discuss itScoped around your business
Scope and pricing agreed together
Let’s discuss it
Email us about your store and we'll take it from there.
Related
Explore the neighbouring pages
Related topics, running on the same platform underneath.
Pricing
Enterprise and Storefront Pro pricing, with a worked example.
BinderPOS comparison
How migration handles credit, customers, and inventory.
Autopricing
Rules for retail prices and buylist rates.
Kiosk
Let customers start trade-ins before they reach the till.
Future-proofing
Data ownership and independent platform strategy.
Tour
See POS, buylist, credit, and sync in one walkthrough.