FAQFrequently asked questions
- How long does Storepass migration take?
- We aim to onboard typical stores within 48 hours of kickoff, once scope is confirmed. Inventory, customers, buylist history, and order history all import.
- Does Storepass's Shopify integration work similarly to TCG Sync's?
- Both run with Shopify, and TCG Sync currently requires it. The differences are in the tools around Shopify — deckbuilder, live auctions, marketplace connectors — and how each is billed.
- How does TCG Sync pricing compare with a Storepass subscription?
- For a store on a fixed Storepass fee, Enterprise is the closest match: from $2,499 USD/month with no separate setup fee and no sales percentage. Smaller shops can take Storefront Pro instead — $1,000 USD one-time setup plus 2% of TCG singles and sealed sales, with nothing on accessories, comics, supplies, or event income. Which works out lower depends on your eligible sales, so compare against your current invoices.
- How do you move us off Storepass without closing the shop?
- Migration runs in parallel, so Storepass keeps taking orders while we import inventory with conditions, customer accounts, buylist history, and order history. Staff review a sample of products and orders before anything switches, and we reconcile after the first trading day. Migration is included in every package — Enterprise, Storefront Pro and Custom.