FAQFrequently asked questions
- Do I need a specific Cardtrader subscription for API access?
- Cardtrader's API is available to active sellers on appropriate plans. Check your Cardtrader account or contact them for API access; once enabled, we connect via your credentials.
- Is Cardtrader included in Storefront Pro?
- Yes. Cardtrader is included with Enterprise and Storefront Pro at no extra connector cost.
- How are language variants handled?
- Separately. An Italian print and an English print of the same card are distinct listings with their own stock and pricing, which is how Cardtrader buyers expect to search. They still draw from one catalogue record in TCG Sync, so your stock count stays correct across both.
- What happens when the same card sells in store first?
- The Cardtrader listing is reduced from the same inventory record, so the quantity drops without a staff member touching it. That central decrement is the point of running Cardtrader through TCG Sync rather than as a separate spreadsheet.
- Can I price differently on Cardtrader than on my own site?
- Yes. Channel pricing rules let you set a margin, floor, or percentage offset for Cardtrader specifically, so you can absorb marketplace fees without dragging your storefront prices along with them.