FAQFrequently asked questions
- How long does Crystal Commerce migration take?
- We aim to onboard typical stores within 48 hours of kickoff, once scope is confirmed. Larger catalogues or complex customisations may take longer.
- Do my product URLs survive the migration?
- Product URLs are mapped 1:1 where possible. Where the URL structure must change, 301 redirects send existing links to the new pages.
- What about custom integrations I have with Crystal Commerce?
- TCG Sync has an API and webhook system. Most Crystal Commerce custom integrations can be rebuilt against our API during onboarding or shortly after.
- We sell comics as well as cards. What would Storefront Pro cost us?
- Storefront Pro's 2% applies only to TCG singles and sealed. Comics, board games, accessories, drinks, toys and other non-TCG items carry no 2%. Take a mostly in-store comics and cards shop doing $600k a year, about $270k of it TCG singles and sealed: Storefront Pro is $1,000 setup + $5,400 (2% of $270k) = $6,400 in year one, and the comics, games and toys pay nothing. Enterprise would be $29,988 a year at its starting price. Send us last year's Crystal Commerce invoices and we'll put both costs side by side. If you run pull lists, we run a full week of pulls in parallel before cutover. Staff training is done over Zoom, and you can book Zoom calls for one-to-one questions.
- How does Storefront Pro pricing compare with the Crystal Commerce plan?
- Crystal Commerce's published Professional plan (July 2026) is $599.99 setup plus $99/month plus 2.5% on all online sales, so the percentage grows with every online sale, accessories included. Storefront Pro charges $1,000 USD once at setup, then 2% of TCG singles and sealed sales only — in store and online alike, with nothing on non-TCG items. For shops that would rather budget a fixed monthly figure, Enterprise starts from $2,499 USD/month with no sales percentage.
- Can you migrate years of Crystal Commerce order history?
- Yes. Long order histories, customer accounts, store credit balances, and buylist records import alongside inventory and conditions, so staff keep the trading history they rely on at the counter. We run your existing store in parallel while the data is checked, then cut over. Migration is included in every package, with no separate data-extraction fee.