FAQFrequently asked questions
- Can I keep one inventory source across TikTok Shop and my site?
- Yes. TikTok Shop listings are prepared from your TCG Sync inventory by export, and orders are reconciled back into it. Until direct API sync is available, TikTok Shop stock is updated through that workflow rather than automatically.
- Does TikTok Shop allow trading-card sales?
- Yes, subject to TikTok's category policies. Some categories (sealed graded cards, certain collectibles) have additional requirements — we flag these during onboarding.
- When will direct API sync be available?
- It's on our roadmap, with no date set. TikTok Shop's seller API for inventory has been evolving; we plan to add direct sync once the API surface is stable enough to offer confidently.
- Is TikTok Shop support included in Storefront Pro?
- Yes. The inventory export and fulfilment workflow are part of Enterprise (from $2,499 USD/month) and Storefront Pro ($1,000 USD setup + 2% of TCG singles and sealed sales). There is no separate charge for channel support.